Privacy Policy

Effective Date: September 28, 2026

Pedroza Ready Mix respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, purchase our products or services, communicate with us, or participate in our SMS delivery notification program.

We may collect information you provide directly to us, including:

• Name
• Company name
• Phone number
• Email address
• Billing and delivery addresses
• Jobsite information
• Order and delivery information
• Payment and transaction information
• Communications with Pedroza Ready Mix
• SMS consent and opt-out preferences

Payment information may be processed through third-party payment providers and may not be stored directly by Pedroza Ready Mix.

We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, and information about how you interact with our website.

We may use the information we collect to:

• Process and fulfill concrete orders
• Schedule and coordinate deliveries
• Communicate with customers regarding their orders
• Send delivery status and truck-tracking notifications
• Provide quotes, invoices, receipts, and payment information
• Process payments
• Provide customer service
• Maintain business and transaction records
• Improve our website and services
• Protect against fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements

Pedroza Ready Mix offers an optional SMS text messaging service for customers with active concrete orders and deliveries.

SMS messages may include:

• Concrete delivery status updates
• Dispatch notifications
• Estimated delivery information
• Links that allow customers to track the location of their assigned delivery truck
• Other information directly related to an active order or delivery

These SMS notifications are transactional and are not used for marketing or promotional purposes under this messaging program.

Customers may opt in to receive SMS delivery notifications when placing or confirming an order with Pedroza Ready Mix.

When an order is taken or confirmed by telephone, a Pedroza Ready Mix representative may ask whether the customer would like to receive text message delivery updates, including a link to track their concrete truck.

Customers must affirmatively agree before being enrolled in SMS delivery notifications.

Consent to receive SMS messages is not a condition of purchasing concrete or receiving delivery services from Pedroza Ready Mix.

Message frequency varies depending on the customer’s order and delivery activity.

Message and data rates may apply.

Your mobile carrier’s standard messaging and data rates may apply to messages sent or received.

You may opt out of SMS messages at any time by replying:

STOP

After you opt out, you will no longer receive SMS messages from this messaging program unless you subsequently provide consent to receive them again.

For assistance with our SMS service, reply:

HELP

You may also contact Pedroza Ready Mix at:

619-390-2221

Wireless carriers are not liable for delayed or undelivered messages.

Pedroza Ready Mix does not sell, rent, or share SMS opt-in data, SMS consent information, or mobile phone numbers with third parties or affiliates for their marketing or promotional purposes.

Information related to SMS messaging may be provided to service providers solely as necessary to operate our messaging and delivery notification services, such as telecommunications providers, messaging platforms, and delivery-management or vehicle-tracking providers.

These providers are permitted to use the information only as necessary to provide services on our behalf, subject to their applicable contractual and privacy obligations.

Pedroza Ready Mix does not sell your personal information for marketing purposes.

We may disclose information to service providers that assist us with legitimate business operations, such as:

• Payment processing
• Accounting and bookkeeping
• Website hosting
• Customer communications
• SMS delivery
• Delivery management
• Vehicle and delivery tracking
• Information technology services

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or property, prevent fraud, or protect the safety of Pedroza Ready Mix, our customers, or others.

Pedroza Ready Mix uses third-party service providers to operate portions of our business.

For example, delivery notifications may contain links to third-party services, including vehicle-tracking services such as Samsara, that allow customers to view information regarding their concrete delivery.

We may also use third-party providers for SMS communications, payment processing, accounting, website hosting, and other business functions.

Your use of third-party websites or services may be subject to those providers’ own privacy policies and terms.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

Our website may use cookies and similar technologies to operate the website, understand website usage, improve functionality, and provide a better user experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Our website and services are intended for businesses and individuals seeking ready-mix concrete and related services and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through our website.

You may contact Pedroza Ready Mix to request that we update or correct certain personal information we maintain about you.

You may opt out of SMS messages at any time by replying STOP.

For SMS assistance, reply HELP or contact us at 619-390-2221.

Pedroza Ready Mix may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or legal requirements.

When changes are made, the updated Privacy Policy will be posted on this page with a revised effective date.

Use of our website and SMS delivery notification service is also subject to our Terms & Conditions:

https://pedrozareadymix.com/terms-%26-conditions

If you have questions about this Privacy Policy, our privacy practices, or our SMS notification program, please contact:

Pedroza Ready Mix
Phone: 619-390-2221
Website: https://pedrozareadymix.com